Pricing & Payment FAQ

Learn about free vs paid features, subscription management, and viewing receipts. Basic features are always free.

Is Keepthescore Free?

Yes! Basic features are completely free.

Paid subscriptions unlock:

  • Ad-free experience - No advertisements on your boards
  • Custom colors & logos - Customize colors and upload logos to match your teams
  • Increased board limits - Create more boards simultaneously

See full details on our pricing page.

Accessing Payment Receipts

To view and download your payment receipts:

  1. Click Account at the top right of any page
  2. Select Account Settings from the dropdown menu
  3. Scroll to the Order History section

If you have made any payments, you'll see a complete list of all your past transactions.

Click the View Receipt button next to any payment to open the receipt in a new tab, where you can view, print, or save it for your records.

Note: Some older receipts from previous payment systems may no longer be available for download.

Requesting a Quote

If you need a custom quote for your organization, we're happy to help! Simply send us an email with your specific requirements and we'll provide you with a personalized quote.

Procurement Forms & Tax Compliance

If your organization requires procurement forms or tax documentation (such as W-8BEN-E), our payment processor Paddle manages all tax compliance and can provide the necessary documentation.

For procurement forms and tax compliance documentation, please contact Paddle's finance team directly at [email protected].

Canceling Your Subscription

  1. Click Account (top right)
  2. Select Account Settings
  3. Click Cancel your subscription

Note: You'll keep access to paid features until the end of your billing period.