Pricing & Payment FAQ

Learn about free vs paid features, subscription management, and viewing receipts. Basic features are always free.

Is Keepthescore Free?

Yes! Basic features are completely free.

Paid subscriptions unlock:

  • Ad-free boards
  • Advanced features for power users
  • Additional customization options

See full details on our pricing page.

Accessing Payment Receipts

To view and download your payment receipts:

  1. Click Account at the top right of any page
  2. Select Account Settings from the dropdown menu
  3. Scroll to the Order History section

If you have made any payments, you'll see a complete list of all your past transactions.

What you'll see for each payment:

  • Payment date and time
  • Payment type (subscription, one-time)
  • Amount paid and currency
  • View Receipt button

Click the View Receipt button next to any payment to open the receipt in a new tab, where you can view, print, or save it for your records.

Note: Some older receipts from previous payment systems may no longer be available for download.

Requesting a Quote

If you need a custom quote for your organization, we're happy to help! Simply send us an email with your specific requirements and we'll provide you with a personalized quote.

What to include in your request:

  • Number of users/boards needed
  • Specific features you require
  • Duration of service needed
  • Any special requirements

Email us at your convenience and we'll respond promptly with a custom quote tailored to your needs.

Canceling Your Subscription

  1. Click Account (top right)
  2. Select Account Settings
  3. Click Cancel your subscription

Account settings menu

Note: You'll keep access to paid features until the end of your billing period.