Leaderboard and scoreboard FAQ - KeepTheScore

Here is a list of commonly asked questions along with their answers.

How can I share a board with others?

Click on the "PUBLISH / DOWNLOAD" button in the control panel of your scoreboard. You will see the dialog below. Choose the type of sharing you require and click on it.

Your board has several unique links:

• The admin link. With this link you can configure the board and add scores.
• The public link which you can share with other people. They will not be able to change the board in any way,
• The restricted link which you can also share with other people. They can add and edit scores but do nothing else (e.g. changing the appearance or adding and deleting players).

If you click on one of the options shown above you will get the link you require. Click on the "copy" button to copy the link to your clipboard.

Now you can send the link via WhatsApp, email or text message.

You can also download your board as an image file, which can then be used in presentations or other documents.

Can I remove ad banners from my board?

Yes, you can. To do so, you need a premium membership. Please note that only the owner of a board can make it premium.

How can I reset a board?

On the control panel, click on the "RESET". Note that this is irreversible!

How can I edit or delete a player?

On the admin view, click on the player name. A new screen opens allowing you to edit or delete the player.

How can I add more players?

On the control panel, click on the "ADD PLAYER" button. There is no limit to the number of players you can add this way.

How can I change the design / colors / look and feel of the board?

There are several ways of customising the look of your board. You can

• Choose one of the available themes.
• Edit the colors of your board.
• Upload an image to show at the top of the board
• Upload an image per player (a profile image)
• Set colors per player
• Giving the top-ranked players different colors

Choosing a theme

On the control panel of your board, click on the "COLORS AND THEMES" button. You can now select a theme from the dropdown. Then click on "SAVE".

You can see all available themes here.

Editing colors

There are several ways of editing colors:

1. You can set an overall background color and text color for the whole board.
2. You can set a background and text color per player.
3. You can set background and text colors for the 3 top (highest-ranked) players on your board

To change the overall color, click on the "COLORS AND THEMES" button in the control panel. You can then edit the background and text color for the whole scoreboard.

To edit the colors of individual players: Click on a player name and define new colors on the resulting screen.

To change the colors of the top ranked players, click on the "EDIT" button at the top of your board and then click on the "PLAYERS AND SORTING" button.

Can I upload an image to the board?

Yes you can. You can upload a logo (or other image) which is then shown at the top of your board.

On the control panel, click on the "EDIT" button, then on the "UPLOAD A LOGO" button.

How can I upload profile pictures for each player?

On the admin view, click on the player name and on the resulting screen you will find the option to upload an image.

You can upload images for all players or only some.

Is this service free?

It's totally free if your scoreboard or leaderboard has up to 50 players.
See here for more information.

How can I delete a scoreboard or leaderboard?

It's currently not possible to delete a board directly. You can remove it from the homepage (where it's only visible to you) by clicking on the "REMOVE A SCOREBOARD" button. However, this will not delete it: it will still be accessible via its link.

If you want a board deleted forever, write us an email containing the link.

Can I embed a scoreboard or leaderboard in an existing web page?

Sure! Read this post about adding widgets to web pages. This way the embedded board will always show the latest scores.

Alternatively you can download your board as an image and use that in your web page.

Can I export or download my data?

Yes you can. At the top of your board, click on "PUBLISH / DOWNLOAD". On the resulting page, you can download a CSV file or a PNG image.

Can I change the owner of a board?

Does you board have the "wrong" owner? This can happen in rare cases if the "rightful" owner was not logged in when creating the board.

Write us an email with a link to the board and we will fix it for you.

Is there an API?

There is a very simple API. More information available in the API documentation.

Can I upload an Excel file, a CSV file, or connect Google Sheets?

This is not directly possible. However, you can enable "bulk editing" which allows you to cut-and-paste scores from a spreadsheet or elsewhere straight into an existing leaderboard (It's not supported for scoreboards).

To enabled bulk editing:

1. Click on EDIT at the top of the board and then
2. click on "Entering data" and then
3. click the "enable bulk editing" checkbox.
4. Now you can go back to your leaderboard and click the "UPDATE LEADERBOARD" button at the top.

You'll then be able to paste your scores into the textbox and update all scores and players at once.

Some things to remember:

• You can quickly add and delete players to the board using bulk editing. Only the players you paste will stay on the board.
• Using this function deletes all players from the board and repopulates them with what you have pasted. This means custom colors and profile pictures will be lost.
• The news feed will also be removed from the board.

You can also create a leaderboard using cut-and-pasted data: We call them "instant leaderboards".

Questions and feedback

Do you have a question, feedback, or a feature request?

Great! We answer every message within 1 working day (sometimes on the weekend too). You can reach us in the following ways:

• Write us an email
• Write on Facebook
• Write on Twitter

We love feature requests, but it depends on whether we think it'll be useful to other users and how much effort it'll be.

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